My past experience in customer service has introduced me to a variety of people–from pleasant to drunken fool to downright ignoramus. But Mr. W’s former employer takes the cake when it comes to bottom of the barrel humanity. I never mentioned him when Mr. W worked for him, but now that he doesn’t [thankyou!thankyou!thankyou!] it is open season.
I had the fine pleasure of sharing a 45-minute car ride with the man once. He talked the entire time and it pretty much went like this:
Bossman: “My opinions are superior to your own. I hate black people. Black people are stupid. I am so smart and so proud of how smart I am. Let me tell you about the time a black person… [cut short for brevity]. Look at that Shaniqua [all black women are referred to as Shaniqua] over there! Her boobs are huge. I like to sit and watch black people because they are so stupid and this is funny to me. Let me ask you a question I don’t really care about the answer to–it’s just my lead-in to share my own fantastic opinion. Black people, black people, black people.”
Oh, except replace “black people” with the n-word. And then repeat that little dialogue over and over for 45 minutes. [I know that I can exaggerate from time to time, but I assure you that if I am doing anything here, it is understating.] He is, hands down, the smallest-minded bigot I have ever met. In addition to bigotry, he has terrible management skills.
Mr. W: “We need to do something for this client or something bad could happen.”
Bossman: “I will handle that because I am smarter than you and more capable. I hate black people.”
[Days pass. The “something” doesn’t get done and things break and now the client is angry.] Bossman: “Mr. W, how could you let this happen? You are so incompetent!”
Mr. W: “You said you were going to handle it.”
Bossman: [sticks fingers in his ears] “Lalalala-I can’t hear you-lalalala! I hate black people!”
Joke’s on Bossman, however, because now that Mr. W has left Bossman will have to do actual work. It’s been a while, and I’m not sure he remembers how to do this. Work for him has basically consisted on the following:
1. Give employees crap
2. Hire new employees as others leave